FAQs

Do you offer products in sizes or options different than the options on your website?


Unfortunately, we do not. All sizes and options are listed in the product description.


I placed an order but didn’t receive a confirmation. What do I do?

Please send an email to support@degreesoffaith.com and include your name and items purchased. A member of our team will investigate the issue. 


When will I receive my order?

Shipping is typically 2-6 business days domestically. International shipping may vary.


Can I change or cancel my order, or update my shipping address?

Yes, please send an email to support@degreesoffaith.com within 12 hours of your order. 


What shipping carrier and shipping methods are you using?

USPS, FedEx, and DHL. 

What happens if I don’t receive my order, or my tracking link is not valid?

Please send an email to support@degreesoffaith.com and include your name and confirmation number. A member of our team will investigate the issue. 


I’m not happy with the product, what do I do?

Contact us at support@degreesoffaith.com and share with us your concern.


I received a damaged product, what do I do?

Contact us at support@degreesoffaith.com and share with us your concern.


What is your exchange, refund and return policies?

No refunds, exchanges or returns at this time. 

 

Have a question that's not here?

Email us at info@degreesoffaith.com

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